Returns are accepted within 14 days from the date
you receive your order. You will get a full
refund of the purchase price of the item less shipping
costs. We cannot refund you on your order’s
shipping and handling. The items must be in
the same condition when purchased and be shipped
back in the original or similar packaging. Damaged
items will not be accepted and will be shipped back
to the return address.
Please note that our Suits of Armor that are specially
made to order are treated as custom orders and cannot
be refunded.
To request a refund, please send an email to returns@armorvenue.com with
the following information:
Your first and last name
Order Number
Item(s) ordered
A Brief reason for the return
We will then issue you a RMA# (Return Merchandise Authorization number) and instructions on where to ship the item. You must receive a RMA# in order to get a refund. Returns without a RMA# will not be accepted. You are responsible for paying the shipping costs for the return. There will also be a 15% restocking fee on all returns.
Upon receiving the return we will credit your account within 48 hours and send a confirmation email..
|